Accessibility statement

Region Villach Tourismus GmbH strives to make its websites accessible in accordance with the Accessibility Act (BaFG) as amended to implement Directive (EU) 2019/882 of the European Parliament and of the Council on the accessibility of websites and mobile applications.

This accessibility statement applies to the website https://www.lake.bike.

The offers and services on this website are continuously being improved, replaced and expanded. Usability and accessibility are very important to us.
If you notice any barriers that prevent you from using our website – problems that are not described in this statement, deficiencies in compliance with accessibility requirements – please let us know by email. We will review your request and contact you as soon as possible.

Please send all messages and suggestions to support@region-villach.at. Please describe the problem and provide us with the URL(s) of the affected website or document.

Contact:
Region Villach Tourismus GmbH,
Peraustraße 32, 9500 Villach
Tel: +43 4242 42 000
Email: office@region-villach.at

If you are not satisfied with the response you receive from the above contact, you can lodge a complaint with the Social Ministry Service of the Upper Austria Regional Office.

Contact:
Gruberstraße 63, 4021 Linz
Tel: 0732/7604-0
Fax: 0732/7604-4400
Email: post.oberoesterreich@sozialministeriumservice.at

The Social Ministry Service will examine complaints to determine whether they relate to violations of the provisions of the Accessibility Act, in particular deficiencies in compliance with accessibility requirements, by the federal government or an institution attributable to it.
If the complaint is justified, the Social Ministry Service must issue recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the deficiencies in question.